Since we contracted with Trinity Network Consulting, LLC we have seen a significant increase in the performance of our IT network as a whole. When I entered this position, we were having continuous issues with our internet speeds, system failures, and many other problems due to a very dated network. With the help of Andrew, we have now moved our network from the 1990’s to a system that places us in a very strong position for at least the next 15-20 years. We have relied on Andrews expertise to bring our system to a new level allowing our teams to become more efficient and our systems much more reliable. After only a few months of our partnership with Trinity Network Consulting, LLC I am receiving many compliments from my team and our citizens on the speed and quality of our internet and I now have the confidence that our network is more secure than ever before. If you are struggling with where your network stands I would highly recommend Andrew and Trinity Network Consulting for all of your IT needs
Co-Managed IT Services
Extend your IT team with proactive, senior-level support.
Close staffing gaps with US-based support backed by over 15 years of IT infrastructure expertise.
Reduce recurring issues with proactive monitoring across environments supporting about 2,000 end users.
Escalate complex projects to senior engineers with 25+ years in large enterprise environments.
Keep internal IT focused with help desk, patching, audits, and reviews for 22 supported companies.
Improve continuity with a full-service IT consulting and management team known for quick response time.
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Our Clients
Trusted Support When Internal IT Needs Backup
Clients value quick response, steady availability, and knowledgeable support.
I recommend Trinity as a full-service IT consulting/management team. They can handle a wide variety of situations and are quick to respond. They’ve already helped to sort out several issues for us that were created by the sudden departure of one of our team members.
Trinity Network Consultants and Andrew Brauda have done an outstanding job managing our IT and technology. They are pleasure to work with and they do a great job anticipating our needs. We look forward to continuing to work with Trinity and Andrew!
First Baptist Church, Brunswick Georgia highly recommends the services of Trinity Network Consultants and Andrew Brauda. Beginning in 2017, we interviewed and ultimately contracted with Trinity to maintain our entire campus computer systems to include a dedicated server and over 20 computers, both Mac and PC. Andrew’s expertise and customer service has been outstanding. We have appreciated the professional and prompt communication and solutions for every issue we’ve had. Trinity has taken ownership of and responsibility for every area we have contracted them to handle and even a few that were outside the scope of our relationship such as a complete campus high-speed WiFi installation and a recommended conversion to Office 365 for our e-mail hosting. Trinity Network Consultants has become a valued member of our team and an invaluable partner. We look forward to a long and fruitful relationship with Andrew and the Trinity team. Please feel free to call me for any further recommendation. Sincerely
Trinity Network Consulting has been an outstanding IT partner for our firm. Andrew Brauda and his team built our entire network and IT security infrastructure from the ground up and continue to manage and maintain all aspects of our network, cloud computing, and security needs. They coordinate and oversee penetration testing, routinely assist with RFPs involving detailed IT and cybersecurity questions, and serve as our firm’s IT helpdesk for everything from complex, high‑stakes issues to day‑to‑day support. Trinity Network Consulting has also been integral to our firm’s growth from a small practice to a midsize firm with more than 25 users, scaling our systems and security in a thoughtful, reliable way as we have expanded. Andrew is responsive, knowledgeable, and proactive, and his team consistently operates at a very high level. We view Trinity as a trusted operational partner, not just a vendor, and recommend them without hesitation.
Trinity Network Consulting is very responsive to our needs and always finds a solution to any problems that arise. TNC has been a tremendous asset to Safe Harbor
From day one, Trinity Network Consulting has provided us with a professional and reliable solution for our needs.
Our Awards
Co-Managed IT Support Built Around Your Team
Practical support for stronger operations
Co-managed help desk support gives your staff a reliable resource for daily issues without overloading internal IT. Trinity Network Consulting can assist with user requests, troubleshooting, access problems, workstation concerns, and escalation needs through a US-based support team.
This helps reduce ticket backlogs, improve response time, and keep employees productive while your internal team stays focused on higher-value infrastructure, security, and business projects.
Ongoing monitoring helps identify performance issues, outages, and system health concerns before they disrupt your organization. Trinity Network Consulting tracks critical infrastructure, reviews alerts, and supports remediation so small problems do not become larger failures.
For internal IT teams managing multiple priorities, this adds a dependable layer of visibility and proactive management across networks, endpoints, backups, and business-critical systems.
Security support strengthens your internal team’s ability to manage patching, endpoint protection, antivirus updates, and risk reduction. Trinity Network Consulting helps maintain consistent security practices without interrupting daily operations.
This is especially valuable for organizations with compliance concerns, remote users, aging systems, or limited staff capacity. Your environment receives practical oversight designed to protect business continuity and reduce exposure to advanced network threats.
Network and infrastructure support gives your team access to senior-level engineering when problems require deeper expertise. Trinity Network Consulting assists with audits, hardware reviews, connectivity planning, performance improvements, and modernization efforts.
With engineers experienced in large enterprise environments, your organization can address complex technical challenges, improve reliability, and plan upgrades without forcing internal staff to carry every specialized responsibility alone.
Project and escalation support helps move important IT initiatives forward while daily operations continue. Trinity Network Consulting can assist with cloud planning, data center work, system migrations, equipment upgrades, documentation, and business continuity planning.
This gives internal teams a dependable partner for the work that requires extra bandwidth, additional technical depth, or structured project execution from assessment through deployment and optimization.
Strategic reviews help ensure technology decisions stay connected to business goals. Trinity Network Consulting supports monthly ticket and project reviews, quarterly business reviews, and recommendations for infrastructure, security, and modernization priorities.
This creates clearer visibility into IT health, reduces reactive decision-making, and helps your organization plan for growth, hardware lifecycle needs, compliance requirements, and long-term operational resilience.
Our Partners
Proven IT Capacity for Growing Internal Teams
Strengthen Your IT Team Without Adding Headcount
Co-managed IT services give your internal team the extra capacity, tools, and senior technical guidance needed to keep operations running without replacing the people who already know your environment.
Trinity Network Consulting works as an extension of your staff, helping with ongoing monitoring, help desk coverage, security patching, network audits, project work, and strategic reviews. That means your team can stay focused on business-critical priorities while escalations, recurring tickets, and infrastructure improvements receive steady attention.
For organizations facing staff turnover, growth, compliance pressure, or aging systems, this model adds reliable support from a US-based team with deep infrastructure experience.
Clear Roles, Faster Support, Better IT Visibility
Co-managed support works best when responsibilities are clear and communication stays consistent. Trinity Network Consulting helps define where internal staff should lead and where outside expertise can remove bottlenecks.
- Ticket and project reviews to identify recurring problems
- 24/7/365 monitoring to catch issues before downtime
- Security and patching support for workstations and systems
- Escalation help for complex network, cloud, and infrastructure needs
- Quarterly business reviews to align IT systems with strategic goals
The result is a more stable IT operation with better visibility, faster response, and fewer unmanaged risks sitting in the background.
A More Resilient Model for Daily IT Operations
Co-managed IT is not just extra help when tickets pile up. It is a practical way to build long-term resilience into the technology your organization depends on every day.
Trinity Network Consulting supports businesses ranging from small teams to organizations with hundreds of desktops, bringing enterprise-level expertise to clients of different sizes and operational needs. That support can help modernize outdated infrastructure, improve reliability, strengthen network security, and reduce the impact of sudden staffing changes.
When your internal team has a dependable partner for monitoring, escalation, consulting, and projects, IT becomes easier to manage and better aligned with business continuity.
Review Your Co-Managed IT Needs
Get practical support that strengthens your internal IT team.
Explore Related IT Services
How Co-Managed Support Stabilizes Internal IT
A growing organization needed to improve collaboration and communication across teams, especially as remote and on-the-go work became more common.
An organization was collecting large volumes of data but lacked the ability to convert it into meaningful insights that could drive revenue, reduce costs, and improve decision-making.
An organization had invested heavily in new technology but struggled to fully utilize its capabilities, limiting the return on investment and slowing process improvements.
A growing organization faced increasing network demands that were impacting performance, productivity, and operational efficiency across multiple locations.
A growing organization needed to modernize its infrastructure while maintaining strict security and compliance standards across both on-premise and cloud environments.
Frequently Asked Questions
What does co-managed it services include for my internal IT team?
Co-managed it services provide your internal IT team with support in areas such as 24/7 monitoring, help desk coverage, security patching, network audits, and project escalations. You retain control over day-to-day operations while gaining senior technical guidance, extra capacity, and access to advanced tools. This partnership helps your staff focus on critical business priorities without being overwhelmed by recurring issues or complex technical demands.
How can co-managed it services improve business continuity and reduce downtime?
With co-managed it services, continuous monitoring and proactive maintenance help detect issues before they disrupt your business. You benefit from rapid response times, regular infrastructure reviews, and automated security updates, all designed to keep operations running smoothly. This approach minimizes downtime risk and ensures that your technology supports long-term reliability and growth.
How are roles and responsibilities defined between my staff and your team?
Roles and responsibilities are clearly outlined at the start of the engagement to avoid overlap and confusion. Your internal team maintains leadership over familiar systems, while outside experts handle:
- Recurring ticket reviews
- Escalations for complex issues
- Security patching and compliance tasks
- Quarterly business reviews to align IT with your goals
This structure allows for seamless collaboration and faster problem resolution.
How is pricing determined for co-managed it services and what is the onboarding timeline?
Pricing for co-managed it services is based on the number of users, infrastructure complexity, and the level of support your organization requires. The onboarding process typically begins with a network audit to assess your environment, followed by a customized transition plan. Most organizations are fully onboarded within a few weeks, allowing you to see operational improvements quickly.
What makes these co-managed it services different from other providers?
You receive support from a US-based team with over 15 years of industry expertise and senior engineers who have managed environments with hundreds of desktops. The approach emphasizes practical outcomes like reduced recurring issues, faster response, and strategic IT alignment. Regular reviews, proactive management, and a strong track record of stabilizing internal IT set these services apart from generic support models.